Empowering Businesses Through Reliable Telecom Solutions

Privacy Policy

Effective Date: January 1, 2026

At Shiva Telecom Solutions, accessible from our official business platforms and website, protecting the privacy of our corporate clients, partners, and individual visitors is a fundamental commitment. This Privacy Policy document outlines the types of personal and business information that is collected, recorded, and processed when you interact with our telecommunications and network support services.

1. Personal & Business Data We Collect

When you request quotes, submit technical support inquiries, or engage our telecom infrastructure services, we collect information that allows us to identify and communicate with you effectively. This includes your full name, company name, corporate email address, telephone numbers, installation address, and specific network requirements.

2. How We Use Your Information

We utilize the collected information strictly for operational purposes, including providing service estimates, performing line checks, scheduling maintenance engineers, managing customer relationships, sending project updates, and processing service-related requests.

3. Data Security & Protection

Shiva Telecom Solutions implements physical, technical, and administrative security measures designed to safeguard client data against unauthorized access, loss, or disclosure. Server interactions and online communications are encrypted using standard industry practices.

4. Third-Party Sharing

We do not sell, trade, or rent personal or enterprise information to third parties. Data may only be shared with verified field sub-contractors or logistics partners strictly necessary to complete network installations under binding confidentiality terms.

5. Customer Rights & Data Retention

You have the right to inspect, update, or request the deletion of your personal contact records retained in our internal CRM systems by contacting us at technologylagend@gmail.com.

Terms & Conditions

Effective Date: January 1, 2026

Welcome to Shiva Telecom Solutions. By accessing our website, engaging our telecom consulting, or utilizing our network maintenance and installation services, you agree to comply with and be bound by the following Terms and Conditions.

1. Service Scope & Estimates

Shiva Telecom Solutions provides technical consulting, optical fiber support, and telecommunication network assistance. All proposals, site assessments, and cost estimates provided remain valid for 30 calendar days from issuance unless otherwise explicitly stated in writing.

2. Client Responsibilities

Clients are required to ensure safe physical access to facilities, server rooms, and tower sites where work is scheduled. Clients must obtain necessary landlord or municipal clearance prior to physical cable laying or hardware mount installations.

3. Intellectual Property

All brand logos, text assets, original graphics, site diagrams, and operational procedures showcased on this site remain the intellectual property of Shiva Telecom Solutions. Unauthorized reproduction is strictly prohibited.

4. Limitation of Liability

Shiva Telecom Solutions makes every reasonable effort to maintain high network availability. However, we shall not be held liable for indirect, incidental, or consequential service interruptions resulting from external grid outages, severe weather disruptions, or unauthorized third-party cable cuts.

5. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising in relation to our services shall be subject to the exclusive jurisdiction of the courts located in Kanpur, Uttar Pradesh, India.

Cookies Policy

Effective Date: January 1, 2026

This Cookies Policy explains how Shiva Telecom Solutions uses cookies and similar web technologies to recognize you when you visit our corporate portal.

1. What Are Cookies?

Cookies are small text files stored on your computer or mobile device when you access a website. They help site operators understand navigation patterns, preserve session states, and improve overall user experience.

2. Essential & Functional Cookies

We use essential cookies necessary to enable core site functionalities, such as smooth page scrolling, secure contact form submissions, and active session caching. These cookies do not store personally identifiable data.

3. Managing Cookie Preferences

You can choose to disable or block cookies through your individual browser settings. Note that disabling certain essential cookies may affect the visual layout and interactivity of our web pages.